Shipping policy

Shipping Terms
We understand how important premium shipping is to each of our customers, so we always commit ourselves to optimizing the logistic system making everyone enjoy the shopping journey at Deeke.

Before you make a purchase, you had better read the shipping terms below carefully. It would be helpful.

FAQS

1. How much for the shipping fee?

The exact shipping fee depends on the products weight and the shipping destination region.

Free shipping to the US & EU & UK & Canada & Australia & Brazil & Mexico on orders over $69 USD（Post-discount）, all selected products need to be available in same local warehouses.（Products shipped from Asia warehouse do not participate in the free shipping activity. )

2. Do I need to pay tax?

Customs Charges:

(1) Clearance Fee:

EU Warehouse shipments: EU countries are exempt from the clearance fee, while the UK and other countries are subject to a clearance fee when the value of goods exceeds the local duty-free amount. The clearance fee needs to be borne by the customer.

US Warehouse shipments: Orders are exempt from clearance fees; however, sales tax may be applicable.

Asia Warehouse shipments: All countries are subject to the clearance fee when the value of goods exceeds the local tax exemption amount. (The tax threshold varies from country to country, and the tax is paid according to the national tax rate.) The clearance fee needs to be borne by the customer.

(2) Import VAT (mainly for the EU countries and the UK):

EU Warehouse shipments: EU countries are exempt from the import VAT, while the UK is subject to import VAT when the value of goods exceeds the local duty-free amount. The import VAT needs to be borne by the customer.

US Warehouse shipments: The United States is exempt from the import VAT.

Asia Warehouse shipments: All countries are subject to the import VAT when the value of goods exceeds the local duty-free amount. (The tax threshold varies from country to country, and the tax is paid according to the national tax rate.) The import VAT needs to be borne by the customer.

(3) Customs Duty:

When the value of imported goods exceeds the local duty-free amount, customs duty is required. Clearance fee and import VAT need to be borne by the customer. (The tax threshold varies from country to country, and the tax is paid according to the national tax rate.)

Product VAT:

The price includes the value of the tax.

Note:

When the product is returned due to non-quality problems, customs duty and shipping fee of the returned goods need to be borne by the customer.

3. Which shipping warehouse should I choose?

If the product is in stock in the local warehouse, it is best to choose the local warehouse. If the product is out of stock in the local warehouse, you can choose the Asia warehouse.

4. Can I leave the address of the express locker?

For United States customers, we accept PO Box shipping address when you choose US Warehouse at checkout.

For other customers, please leave your physical address when you make an order. The address needs to be controlled within 30 characters in English.